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FAQS

ORDERS & PAYMENT

 

Do you accept Visa, Mastercard, or American Express?

 

Yes, however because we have a secure cart checkout, your "billing" address must be verified.

 

Why is a coupon code not working?

 

Coupon codes will not apply to discounted SIXPLUS items ,

Coupon codes have expiration dates.

 

 I recently purchased an item online and now it’s discounted. Can I get the discounted price?

 

Pricing on the website is subject to change without notice. Orders placed before promotions are not eligible to receive new promotions or discounts. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of the offer, and to modify or cancel any promotion due unforeseen issues.

 

 How do I cancel my order?

 

Only orders that have not been processed for shipping are eligible for cancellation. If you have not received a shipping confirmation email, kindly provide us with the below information, along with your Order ID, and email it to service@sixpluslifestyle.com for a cancellation free of charge.

 

I/We (*) hereby give notice that I/we (*) cancel my/our (*) contract of sale of the following goods (*):

Ordered on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper)

Date:

 

(*) Delete as appropriate

 

 

Can you mark my international order lower than the stated value/and or a gift?

 

We are unable to mark orders with a reduced value. As required by law, all orders will show their full value on your shipment’s customs form. Declaring that a paid order is a gift/reduced value in order to avoid import duties is a violation of international trade law. Customers are responsible for any taxes or tarries levied upon their purchase by their local customs office. Kindly contact your local customs authority for more information.

 

I forgot my password! What now?

 

Please ensure that the correct country is selected before attempting to log into your account. To request a new password simply choose the "Forgot Password?” option under "My Account" or write to service@sixpluslifestyle.com. We will immediately provide you with a new password.

 

Do you offer free samples?

 

We do not offer free samples at this time.